Our service areas

Our more than 2,700 employees proudly serve almost 1.3 million customers in 135 B.C. communities, and 58 First Nations communities across 150 Traditional Territories.

We own and operate approximately 7,300 kilometres (km) of electricity transmission and distribution lines and approximately 51,600 km of gas transmission and distribution lines. Our energy infrastructure assets also include four hydroelectric generating plants, two liquefied natural gas storage facilities and Renewable Natural Gas1 purification equipment.

Renewable Natural Gas (also called RNG or biomethane) is produced in a different manner than conventional natural gas. It is derived from biogas, which is produced from decomposing organic waste from landfills, agricultural waste and wastewater from treatment facilities. The biogas is captured and cleaned to create RNG. When RNG is added to North America’s natural gas system, it mixes with conventional natural gas. This means we’re unable to direct RNG to a specific customer. But the more RNG is added to the gas system, the less conventional natural gas is needed, thereby reducing the use of fossil fuels and overall greenhouse gas emissions.